Welcome to trachtzauber („we“, „our“, „us“). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.trachtzauber.com] (the „Site“). Please read this policy carefully. By using our Site, you agree to the practices described herein.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, shipping address, phone number, and payment details.
- Technical Data: IP address, browser type, device information, referring website, and pages you visit.
- Usage Information: Information on how you use our Site, including time spent on pages, click-throughs, and browsing behavior.
- Cookies and Tracking Technologies: We use cookies and similar tools to enhance your user experience and analyze website performance.
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfill your orders
- Respond to your inquiries and provide customer support
- Send you order updates, marketing communications, and newsletters (only with your consent)
- Improve our website, services, and customer experience
- Detect and prevent fraud or other illegal activities
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Service Providers: Shipping companies, payment processors, IT support, and marketing platforms under contractual obligations.
- Legal Authorities: When required by law or in connection with legal proceedings.
- Business Transfers: In case of a merger, sale, or asset transfer.
4. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict the processing of your information
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with a data protection authority
To exercise your rights, please contact us at [email protected].
6. Security
We implement reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.
7. Children’s Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.
8. International Users
If you are accessing our website from outside the country where our servers are located, please note that your information may be transferred to, stored, and processed in that country.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Website: [www.trachtzauber.com]